Last Updated: 3/8/24

Welcome to Catchmaster! We are committed to delivering our products to you in a timely and efficient manner. Our shipping policy is designed to provide you with a clear understanding of our shipping processes and timelines.

1. Processing Your Order

• Order Confirmation: Once your order is placed, you will receive an email confirmation. This confirmation indicates that we have received your order and it is being processed.
• Processing Time: Orders are typically processed within [insert number of business days]. This is the time required for us to prepare your order for shipping.

2. Shipping Methods and Costs

• Shipping Options: We offer various shipping options to meet your needs. These may include standard, expedited, and express shipping.
• Shipping Costs: Shipping costs are based on the weight of your order and the shipping method selected. The total shipping cost will be displayed at checkout.

3. Delivery Times

• Estimated Delivery: Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout.
• International Shipping: For international orders, delivery times may be longer due to customs processing. Please note that additional duties and taxes may apply.

4. Tracking Your Order

• Shipment Confirmation: Once your order is shipped, you will receive a shipment confirmation email with a tracking number.
• Order Tracking: You can track your order using the tracking number provided in your shipment confirmation email.

5. Shipping Restrictions

• Address Limitations: We may be unable to ship to certain addresses, including P.O. boxes or military addresses.
• Product Restrictions: Certain products may have shipping restrictions due to their size or nature.

6. Damaged or Lost Shipments

• Reporting Issues: If your order is damaged during shipping or if you believe it is lost, please contact us immediately.
• Resolution: We will investigate the issue and work to resolve it promptly, which may include sending a replacement or issuing a refund.

7. Changes to Shipping Policy

• Policy Updates: We reserve the right to update this shipping policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at info@catchmaster.com or
call our toll-free number at 1-800-458-7454..

Thank you for shopping with Catchmaster!