Catchmaster 60-Day Satisfaction Guarantee

At AP&G Co., Inc. d/b/a Catchmaster® (“Catchmaster®”), we stand behind our products and quality controls. If for any reason you are not satisfied with a Catchmaster® product you purchased from one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Catchmaster® 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser.

How to claim the guarantee

To submit a Guarantee request, please call one of our customer service team members at 800-458-7454 and have information available regarding where and when you purchased your product.  If your request is approved, you will then need to mail your Catchmaster® product, a proof of purchase, and your Guarantee approval confirmation number to:

AP&G Co., Inc.
Attn: Customer Service – Satisfaction Guarantee
75 East 2nd St
Bayonne, NJ 07002

Guarantee guidelines

Catchmaster® reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Catchmaster® 60-Day Satisfaction Guarantee.

If you have any questions regarding whether a seller is an authorized Catchmaster® seller, please contact us at info@catchmaster.com.