Catchmaster 60-Day Satisfaction Guarantee: Our Promise to You

Here at Catchmaster®, we stand behind our products and quality controls. If you are ever unhappy with a Catchmaster product*, we will refund it or send you a replacement product.

We want you to purchase our products with confidence in both our quality and our customer service. If you ever have a problem with a Catchmaster product, we are just a phone call or email away!

Why a Satisfaction Guarantee Matters for Pest Control Products

We take pest control seriously because we understand that our customers have more important priorities than dealing with pests in their homes, businesses, or workplaces.

When you invest in a Catchmaster product, you expect it to deliver results. If it doesn’t, we stand behind our commitment to make it right. Our pest control product guarantee reflects our dedication to your satisfaction and the effectiveness of our solutions.

What the Catchmaster Satisfaction Guarantee Covers

If you are not satisfied with your product, we will accept returns of products purchased from authorized sellers within 60 days of purchase. There is no time limit on returns for incorrect products or for products that are defective, tampered with, or missing pieces.

How to Claim the Catchmaster Guarantee

To submit a Guarantee request, contact our customer service or email info@catchmaster.com. Be sure to have information available regarding where and when you purchased your product.

If your request is approved, you can mail your Catchmaster product, a proof of purchase, and your Guarantee approval confirmation number to:

AP&G Co., Inc.
Attn: Customer Service – Satisfaction Guarantee
75 East 2nd St
Bayonne, NJ 07002

Peace of Mind When You Choose Catchmaster

Get rid of pests without sacrificing your peace of mind. Confidently become a Catchmaster today!

*Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Catchmaster® 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers.